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Conferences

2024 Consumer Experience & Digital Health Forum

Dates:: Sep 24 - 26, 2024
Location:: Nashville, TN

Join a dynamic program focused on emerging digital health innovations and novel strategies transforming consumer experience in health care.

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Agenda

9:00 am - 7:30 pm Sep 24 • 2024

9:00 am – 6:10 pm

Registration and Information Desk Open

11:30 am – 12:45 pm

Lunch & Learns

Lunch begins at 11:30; Sessions begin promptly at 12:00 pm
- Lunch & Learn Sessions TBD
  Speaker

1:00 pm – 3:05 pm

Welcome and Opening Sessions

1:00 pm – 1:10 pm,
Welcome
1:10 pm – 1:30 pm,
Championing Consumer-First Health: Leading the Movement for Change
- Learn more about Pat Geraghty
  
  Pat Geraghty
  ,
  President & CEO
  , GuideWell and Florida Blue
1:30 pm – 2:15 pm,
Best in Class Digital Health Engagement – Insights from Disrupters In- and Outside Health Care
- Learn more about Tilak Mandadi, MS
  
  Tilak Mandadi, MS
  ,
  Executive Vice President, Ventures, & Chief Digital, Data, Analytics & Technology Officer
  , CVS Health
2:15 pm – 2:25 pm,
Innovation Spotlight
2:25 pm – 3:05 pm,
Future of Direct-to-Consumer Health Care: Balancing Consumer & Patient Demands
- Learn more about Nworah Ayogu, MD, MBA
  
  Nworah Ayogu, MD, MBA
  ,
  Head of Healthcare Impact
  , Thrive Capital
- Learn more about Narayanan Gopala
  
  Narayanan Gopala
  ,
  Senior Vice President & Chief Digital Officer
  , Kaiser Permanente
- Learn more about Susannah Fox
  
  Susannah Fox
  ,
  Health & Technology Strategist; Author of Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care
  ,

3:15 pm – 7:30 pm

Exhibit Hall Open

3:15 pm – 3:45 pm

Coffee Break with Solutions Providers

3:55 pm – 6:30 pm

Concurrent Sessions

3:55 pm – 4:40 pm
- Future Directions for Virtual Health – Improving Access to Primary Care and Behavioral Health
  Speaker
  
  Nina Birnbaum, MD, Blue Shield of California
- Implementing AI to Improve Efficiency and Outcomes
  Speaker
  
  Duncan Greenberg, MBA, Oscar Health
4:50 pm – 5:35 pm
- Concurrent Sessions TBD
  Speaker
5:45 pm – 6:30 pm
- Delivering on Mission: Operational Insights from In-Depth Member Research
  Speaker
  
  Cheryl Parquet, Blue Cross and Blue Shield of North Carolina (Blue Cross NC)
- Interoperability Developments and Impact on Payer-Provider Dynamics
  Speaker
  
  Michael Westover, Providence Health Plan

6:30 pm – 7:30 pm

Reception with Solutions Providers

Agenda Filters

- Registration and Information Desk Open
- Lunch & Learns
- Welcome and Opening Sessions
- Exhibit Hall Open
- Coffee Break with Solutions Providers
- Concurrent Sessions
- Reception with Solutions Providers

9:00 am – 6:10 pm

, Registration and Information Desk Open

11:30 am – 12:45 pm

, Lunch & Learns

Lunch begins at 11:30; Sessions begin promptly at 12:00 pm
- Lunch & Learn Sessions TBD
  Speaker

1:00 pm – 3:05 pm

, Welcome and Opening Sessions

1:00 pm – 1:10 pm,
Welcome
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1:10 pm – 1:30 pm,
Championing Consumer-First Health: Leading the Movement for Change
- Learn more about Pat Geraghty
  
  Pat Geraghty
  ,
  President & CEO
  , GuideWell and Florida Blue
Share options

Share on Facebook

Share on Twitter

Share on LinkedIn
1:30 pm – 2:15 pm,
Best in Class Digital Health Engagement – Insights from Disrupters In- and Outside Health Care
- Learn more about Tilak Mandadi, MS
  
  Tilak Mandadi, MS
  ,
  Executive Vice President, Ventures, & Chief Digital, Data, Analytics & Technology Officer
  , CVS Health
Share options

Share on Facebook

Share on Twitter

Share on LinkedIn
2:15 pm – 2:25 pm,
Innovation Spotlight
Share options

Share on Facebook

Share on Twitter

Share on LinkedIn
2:25 pm – 3:05 pm,
Future of Direct-to-Consumer Health Care: Balancing Consumer & Patient Demands
- Learn more about Nworah Ayogu, MD, MBA
  
  Nworah Ayogu, MD, MBA
  ,
  Head of Healthcare Impact
  , Thrive Capital
- Learn more about Narayanan Gopala
  
  Narayanan Gopala
  ,
  Senior Vice President & Chief Digital Officer
  , Kaiser Permanente
- Learn more about Susannah Fox
  
  Susannah Fox
  ,
  Health & Technology Strategist; Author of Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care
  ,
Share options

Share on Facebook

Share on Twitter

Share on LinkedIn

3:15 pm – 7:30 pm

, Exhibit Hall Open

3:15 pm – 3:45 pm

, Coffee Break with Solutions Providers

3:55 pm – 6:30 pm

, Concurrent Sessions

3:55 pm – 4:40 pm
- Future Directions for Virtual Health – Improving Access to Primary Care and Behavioral Health
  Speaker
  
  Nina Birnbaum, MD, Blue Shield of California
- Implementing AI to Improve Efficiency and Outcomes
  Speaker
  
  Duncan Greenberg, MBA, Oscar Health
4:50 pm – 5:35 pm
- Concurrent Sessions TBD
  Speaker
5:45 pm – 6:30 pm
- Delivering on Mission: Operational Insights from In-Depth Member Research
  Speaker
  
  Cheryl Parquet, Blue Cross and Blue Shield of North Carolina (Blue Cross NC)
- Interoperability Developments and Impact on Payer-Provider Dynamics
  Speaker
  
  Michael Westover, Providence Health Plan

6:30 pm – 7:30 pm

, Reception with Solutions Providers