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Conferences

2024 Consumer Experience & Digital Health Forum

Dates:
Sep 24 - 26, 2024
Location:
Nashville, TN

The definitive event where leaders from across the health care industry converge to advance digital health solutions and improve the consumer experience.

Agenda Filters

Sessions

9:00 am - 7:30 pm Sep 24 • 2024

11:30 am – 12:45 pm
, Lunch & Learns

  • 12:00 pm – 12:45 pm

    Lunch begins at 11:30; Sessions begin promptly at 12:00 pm

    • Digital Health Strategies for Connected Care

      GLP-1 Best Practices: AI-Driven Outcomes and Savings

      Presented by Lark
      Location
      Room 103, Level 1
      Speaker
      Details

      Weight loss drug and GLP-1 medication vendors are either promoting full medication coverage for every member or none at all. The reality is most members’ weight loss journeys require a balanced coverage strategy. Join this session to identify and resolve clinical gaps in weight loss programs, outline cost-contained program designs, and understand AI’s role in potential cost savings. Learn best practices to reduce medication spend while helping retain employer groups and improving member engagement.

3:50 pm – 6:25 pm
, Concurrent Sessions

  • 3:50 pm – 4:35 pm
    • Digital Health Strategies for Connected Care

      Future Virtual Health – Improving Access to Primary Care and Behavioral Health

      Location
      Room 101 A, Level 1
      Speakers
      Details

      Explore the evolving landscape of virtual health and its pivotal role in expanding primary care and behavioral health access. Join this discussion to delve into strategies to utilize virtual care and improve care coordination, patient engagement, and outcomes. Learn from best practices to leverage virtual care to deliver high-quality primary care and behavioral health to meet member demands.

  • 4:45 pm – 5:30 pm
    • Digital Health Strategies for Connected Care

      Leveraging Personalized Data for Connected Care & Preventative Health Strategies

      Presented by Ovia Health – An AHIP Select Member
      Location
      Room 101 D, Level 1
      Speakers
      Details

      Research indicates that 70% of women’s health care decisions are influenced by the data and information available to them. Join us for a dynamic panel session that explores the transformative role of personalized data to empower women and strengthen preventive care strategies. Learn how data-driven insights are reshaping the landscape of women’s health and revolutionizing the way preventative care is delivered.

  • 5:40 pm – 6:25 pm
    • Digital Health Strategies for Connected Care

      Transforming Health Care: Embracing a Member-Centric Engagement Journey

      Presented by Embel Assist
      Location
      Room 102, Level 1
      Speakers
      Details

      Transitioning from a traditional population health strategy to a member-centric, digitally enabled one is complex and evolving. It requires developing a comprehensive strategy, investing in new technologies, adapting workflows, and continuous testing and learning. Gain insights from leaders who will share their experiences and best practices to navigate this transition for their companies and customers over the next 2-3 years.

7:45 am - 7:00 pm Sep 25 • 2024

10:10 am – 10:55 am
, Concurrent Sessions

    • Digital Health Strategies for Connected Care

      Tech's Role in Health Equity – How Digital Is Driving Improvements in Access

      Location
      Room 102, Level 1
      Speakers
      Details

      Examine how technology is pivotal in advancing health equity by improving access to care across diverse populations. Hear from health plan executives implementing innovative digital solutions that bridge gaps in health care access and address disparities in care delivery. Discover actionable strategies for leveraging technology to create more equitable and inclusive health systems, enhancing outcomes for all members.

2:30 pm – 3:20 pm
, Peer Connect Sessions

3:30 pm – 4:15 pm
, Concurrent Sessions

    • Digital Health Strategies for Connected Care

      The Future of Remote Monitoring and Care Delivery in the Home

      Location
      Room 103, Level 1
      Speakers
      Details

      The future of remote patient monitoring and care delivery in the home offers the promise to transform outcomes, chronic care management and member satisfaction. A health plan executive and an investor will delve into best practices for implementing effective remote care solutions that enhance patient outcomes and streamline care. Gain strategic insights to integrate innovations with goals to improve accessibility, reduce hospital visits, and deliver high-quality care in the home setting.

8:00 am - 2:30 pm Sep 26 • 2024

10:55 am – 12:30 pm
, Concurrent Sessions

  • 10:55 am – 11:40 am
    • Digital Health Strategies for Connected Care

      Synergizing Product and Marketing for Health Plan Digital Success

      Presented by Rx Savings Solutions
      Location
      Room 102, Level 1
      Speakers
      Details

      In today's health care landscape, success for health plans relies on a cohesive digital strategy. In this session, attendees will learn the importance of product and marketing collaboration to create an inclusive digital experience for all stakeholders, including members, providers and the health plan. Gain insights into successful strategies to ensure a seamless digital experience from product development to timely, targeted marketing messages.

  • 11:45 am – 12:30 pm
    • Digital Health Strategies for Connected Care

      How to Create a Transformational Relationship with Your Members

      Presented by HealthMine
      Location
      Room 101 A, Level 1
      Speakers
      Details

      Streamlining care team coordination and data integration is essential for delivering a seamless, personalized experience for health plan members. Building trust is the first step—every interaction should be meaningful, clear, and contribute to ongoing data collection for even more tailored future engagements. Discover best practices for guiding members on a holistic care journey while addressing and removing barriers to care.