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Conferences

2024 Consumer Experience & Digital Health Forum

Dates:
Sep 24 - 26, 2024
Location:
Nashville, TN

The definitive event where leaders from across the health care industry converge to advance digital health solutions and improve the consumer experience.

Agenda Filters

Sessions

9:00 am - 7:30 pm Sep 24 • 2024

3:50 pm – 6:25 pm
, Concurrent Sessions

  • 3:50 pm – 4:35 pm
    • Health Tech Innovation, Trends & Market Disruption

      Leveraging Digital Health Tools to Advance Care & Health Equity in Heart Disease

      Presented by Hello Heart
      Location
      Room 102, Level 1
      Speakers
      Details

      Heart disease is the most prevalent and costly chronic condition and it disproportionately impacts women and people of color. Join this session to explore how to drive equitable access through digital innovations to treat heart disease. Learn to build effective care pathways with a focus on bridging care gaps for underserved populations most at risk. Gain insight into how a digital solution can drive validated clinical and financial outcomes while working within existing health plan ecosystems.

  • 4:45 pm – 5:30 pm
    • Health Tech Innovation, Trends & Market Disruption

      Advancing Health Equity Through Personalized Cardiometabolic Care

      Presented by Vida Health
      Location
      Room 102, Level 1
      Speakers
      Details

      Obesity and diabetes rates are rising, with obesity projected to affect nearly half of US adults by 2030. These conditions stem from genetics, SDOH, lifestyle, mental health, and other health issues. Despite this, treatments are often one-size-fits-all. Gain insights to employ a step-by-step approach to culturally adaptive, personalized care integrating mental health strategies. Learn how virtual care can significantly improve access for underserved communities.

  • 5:40 pm – 6:25 pm
    • Health Tech Innovation, Trends & Market Disruption

      Re-Inventing Member Experience with Human-Centered Design

      Presented by Accenture – An AHIP Select Sponsor
      Location
      Room 101 A, Level 1
      Speakers
      Details

      Gain a deeper understanding of how to effectively meet consumer needs and expectations in a rapidly changing health care landscape. Join this discussion to explore the evolving role of health insurers in the health ecosystem, focusing on the imperative to transform member engagement. Discover strategies that leverage human-centered design and advanced technologies such as generative AI to develop new products and enhance member experiences.

7:45 am - 7:00 pm Sep 25 • 2024

10:10 am – 10:55 am
, Concurrent Sessions

    • Health Tech Innovation, Trends & Market Disruption

      Unify the Member Experience: From Apps to Platforms to Ecosystems of Care

      Presented by b.well
      Location
      Room 101 D, Level 1
      Speaker
      Details

      Fragmentation prevents health insurance providers from gaining a comprehensive view of member health, hindering efficient care delivery and stifling innovation. More than an app or a platform, an ecosystem strategy uses longitudinal data to redefine member experiences, enhance satisfaction and improve value. Discover the value of connected health care ecosystems and uncover a path to transform today's health information infrastructure into tomorrow's advanced solutions.

2:30 pm – 3:20 pm
, Peer Connect Sessions

3:30 pm – 4:15 pm
, Concurrent Sessions

    • Health Tech Innovation, Trends & Market Disruption

      The Obesity Challenge – Optimizing Your GLP-1 Program and Managing Access

      Presented by Solera Health
      Location
      Room 101 D, Level 1
      Speaker
      Details

      Americans have had courtside seats to the social media-driven frenzy for GLP-1’s as weight loss therapies. Easy access to tele-prescribers has completely changed how and when people seek out and purchase costly pharmaceuticals. Meanwhile, health insurance plans have had to bear the burden of those excess costs. Join this session for strategies to optimize your program and manage your spend for GLP-1s while ensuring those who will benefit most from these drugs can access them.

8:00 am - 2:30 pm Sep 26 • 2024

10:55 am – 12:30 pm
, Concurrent Sessions

  • 10:55 am – 11:40 am
  • 11:45 am – 12:30 pm
    • Health Tech Innovation, Trends & Market Disruption

      How AI-Driven Digital Health Is Shaping High-Cost, Complex Condition Management

      Presented by Welldoc
      Location
      Room 101 D, Level 1
      Speakers
      Details

      Enhancements in AI offer an opportunity to reimagine a model for effective care management. Blending digital innovation with personalized, whole-health support and data-driven connections opens the door for improved health outcomes and lower health care costs for payers and consumers. Join this session to explore a tightly integrated, AI-driven pathway to tailored, scalable care management programs.