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Overview of Payer IT, Part A

Information technology (IT) is essential to health care’s transformation. Health plans leverage health IT to provide new services, contain costs, and enhance high quality care. This course dives into customer-facing systems (self-service portals, call center IVR, intake systems, etc.) as well as innovations in core payer systems, including member enrollment, billing, and benefits management.

Course Details

Format
3-hour course length
1 exam

Actions

Enrollment
$205 AHIP Members
$265 Non-Members
Enroll Now

Enrollment takes place at a third-party website. When you arrive, log in or create an account and browse our online catalog.


Contact AHIP With Questions
866.234.6909
Support@AHIPInsuranceEducation.org

At a Glance

  • Students have up to 90 days to complete course
  • Counts toward the ITP professional designation
  • Flexible, self-paced online format
  • Technical support available by phone or email

What You’ll Learn

  • Customer self-service portals and applications
  • Provider and member intake systems
  • Quoting, rating, and underwriting
  • Provider networks and membership management
  • Client and benefit management
  • Claims processing

Who Should Take This Course

  • IT professionals seeking more knowledge about health plan and provider systems and operations
  • Health plan and provider compliance professionals
  • Health plan and provider systems and operations professionals

For even greater ROI, contact our experts at TrainingSolutions@ahip.org or call the Support Team at 866.234.6909. We can create a custom blend of courses, test prep classes, and group sessions that make the most sense for you and your budget.

Interested in getting the AHIP member rate for this course? Learn about becoming an Individual Member and sign up here!

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