Healthcare Customer Service Associate (HCSA) Designation
Is it possible to put a value on high quality customer service? Yes! In today’s consumer-centric environment, no one can afford to ignore the role customer service plays in growing a business. When you earn your Healthcare Customer Service Associate (HCSA) designation, you’ll demonstrate that you have a strong commitment to creating a corporate culture that puts the customer first.
Designation Details
- Required Courses
- Elective Courses
- Long-Term Care Professional (LTCP)—Combined Course
- Long-Term Care, Part I (Needs and Options)
- Fraud, Part I (Introduction)
- Disability, Part I (Primer)
- (1 elective required)
Actions
- Enrollment
Enrollment takes place at a third-party website. When you arrive, log in or create an account and browse our online catalog.
- Contact AHIP With Questions
- 866.234.6909
- Support@AHIPInsuranceEducation.org
Healthcare Customer Service Associate (HCSA) Designation
Is it possible to put a value on high quality customer service? Yes! In today’s consumer-centric environment, no one can afford to ignore the role customer service plays in growing a business. When you earn your Healthcare Customer Service Associate (HCSA) designation, you’ll demonstrate that you have a strong commitment to creating a corporate culture that puts the customer first.
Designation Details
- Required Courses
- Elective Courses
- Long-Term Care Professional (LTCP)—Combined Course
- Long-Term Care, Part I (Needs and Options)
- Fraud, Part I (Introduction)
- Disability, Part I (Primer)
- (1 elective required)
