Top 10 Quotes You Missed at AHIP 2023

“We don't always get to choose the moments. Sometimes a moment chooses us. What we saw through the pandemic was health care being powered on social unrest, disparities, and all the challenges that we were having. I think is an honor and a privilege to be here. I will leave you with this: It is your moment. It's our moment to say, ‘we can do this differently.'”

“The biggest problem we have with burnout and Medicaid is that there's nobody in the wings to take [people’s] place… I do think that our role as a health plan is to be an advocate for providers and to be an advocate for our members and add value to their participation with the health plan.”

“Health insurance providers are clear: Every American deserves affordable coverage and high-quality care. We are fully committed to delivering on this promise with more choices, better quality, and lower costs.”

“If the U.S. health care system were a country, it'd be [around] the fourth largest economy in the world. No, I mean that, that there is power in that. There's power in this room. And as such as that is, we have to be willing to step out a little bit.”

“How you define a problem influences how you solve the problem. I think we've largely defined homelessness as a housing supply issue. And I think, you know, it is in part the housing supply issue, but it's also very strongly a health care issue.”

“Our hearts are destined to be broken. It’s really about what we do with the pieces.”

“The statistic that always kind of blows my mind is that half of Americans shop at a Walmart every single week, which means that we are seeing more people in our stores than virtually any location. That gives us and me a platform to be able to affect health care and access in a way that I never really thought would be possible.”

“When you use health tech tools — of which there are a plethora — the channels are not the problem. It’s how you use a specific channel at the right time, right? How many of you prefer a text message or a voicemail, phone call, or postcard? Right? How many of your parents prefer a text message? How many of your children would even know what to do with a voicemail — right?”

“Access to the food you need to stay healthy is as important for your health as any medication.”

“I'll give you this statistic: 42% of a nurse’s time, a nurse working in hospitals, is actually spent nursing the computer instead of nursing the patient. Doctors spend two hours on paperwork for every one hour they spend looking into a patient's eyes.”