Darcy Baldwin
Vice President, Customer Experience, MVP Health Care
Darcy Baldwin serves as the Vice President of Customer Experience (CX) at MVP Health Care. In this role, she is dedicated to providing exceptional customer experiences. Darcy leads a team that utilizes customer research, service design, user experience design, and product management techniques to create and implement omni-channel customer journeys. Additionally, she oversees customer-facing digital strategies, ensuring a seamless digital front door to enhance the health care experiences of MVP Health Care’s customers.