Shannon O'Connell

As Associate Partner at Engagys, Shannon O’Connell spearheads initiatives that transform member engagement for health plans. With a sharp focus on the Medicare population and communities facing the barriers of social determinants of health, Shannon leverages over a decade of healthcare experience to drive impactful behavior change. Her visionary leadership in improving member and provider engagement is driven by a C360 communications approach. Shannon’s expertise includes leading teams to excel in producing and improving communications mapping, inventory, and taxonomy development, transforming print-to-digital strategy, establishing robust communications governance models, and optimizing campaigns for maximum effectiveness.