Stacy Byers
Senior Vice President, Experience, Design, & Digital, Highmark Health
As a part of Highmark Health, Stacy is responsible for setting the vision and experience strategy for the enterprise, partnering with business teams to transform the way they work together to meet and exceed customer needs, and embedding research, insights, and human-centered design into the approach. Stacy and her team are responsible for Highmark’s digital transformation, to create remarkable digital experiences that will allow the customers and clinicians to focus on health.
At Highmark since 2001, Stacy spent much of her career focused on delivering digital solutions. She has led diverse teams throughout her career at Highmark, including strategy and design, digital operations and software development, social media, e-commerce and CRM, content and copy, and cost transparency solutions.
Prior to joining Highmark, Stacy was a professor of English at Clarion University. She holds a BA in English from Clarion University and a MA in Literary and Cultural Theory from Carnegie Mellon University.
