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Blueprint for Better Care

Sponsored White Paper

How our Care Clinic is helping Blue Plans offer high-quality physical and mental support to members

Presented By

Included Health

Document Info

Published on Apr 1, 2025

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Disclaimer

This white paper represents the views of the author, not America’s Health Insurance Plans (AHIP). The publication, distribution or posting of this white paper by AHIP does not constitute a guaranty of any product or service by AHIP.

Serving 1 in 3 Americans, Blue Cross Blue Shield plans have long been committed to providing high-quality, accessible, and cost-effective healthcare to people. With both a national presence and deep local roots, Blue Plans are redefining how care is delivered—meeting members where they are, when they need it most.

At Doctor On Demand by Included Health, we share this mission. Our Care Clinic provides trusted virtual solutions that help Blue Plans to remove barriers to care, improve health outcomes, and drive smarter healthcare utilization. In 2024, we supported millions of members in getting the right care, at the right time—whether by establishing primary care, addressing urgent concerns, or providing ongoing behavioral health support.

Keep reading to see how our partnerships with nine Blue Plan clients in 2024 made a measurable impact—expanding access, improving outcomes, and delivering smarter, more connected care to millions of members.