More consumers of all ages are using new technologies like smartphones and expect the convenience these technologies offer. Health insurance providers are responding by offering telehealth services for their members.
Telehealth has emerged as a new platform that improves access by removing traditional barriers to health care such as distance, mobility, and time constraints. For certain conditions, telehealth is as effective as in-person visits with potential for cost savings, and real benefits to provider efficiency, consumer convenience, and better management of chronic conditions.