Skip to Content
webinars

A Strategic Playbook for Improving Stars Quality Ratings

Dates:
May 22, 2025
Time:
1:00 pm EDT
Presented by CVS Healthspire
Register Now Registration takes place at a third-party website.

About This Webinar

Health insurance plans face consistent pressure to improve quality measures for both Part C and Part D, directly impacting member satisfaction, clinical outcomes and financial performance. In this dynamic environment, plans must use innovative strategies to address complex challenges like reaching disadvantaged and at-risk members; encouraging medication adherence, preventative screenings, utilization management; and proactively engaging members to improve satisfaction.

This session will explore how enhanced predictive analytics and an unmatched ecosystem can deliver care – how, when and where members need it – ultimately transforming Stars performance. Gain insights into real-world applications that can help personalize member interactions and drive measurable improvements across key metrics.

Attendees Will Learn About

  • The emerging trends in Medicare Stars ratings and their implications for health plans
  • How to turn analytics into actionable insights by identifying high-impact opportunities for improving quality measures
  • How a smarter approach to engagement, meeting members where they are – can influence behavior and closing gaps in care across Part C and Part D

Presenters

Lia Gass Rodriguez, MD, FAAP

Chief Medical Officer

CVS Healthspire Payor Solutions

Dr. Lia Rodriguez is a board-certified pediatrician with extensive experience in community health care, clinical quality, and managed care. She joined CVS Health® in May 2020 and has held several key positions, including Medical Director at Aetna Better Health and Senior Medical Director at Aetna Clinical Quality, where she focused on provider designation and value-based contracting.…

Learn more about Lia Gass Rodriguez, MD, FAAP

Jack Shamshoian

Executive Director, Product Growth Strategy

CVS Healthspire Payor Solutions

Jack Shamshoian is an accomplished Executive Director within the Product Growth Strategy team at CVS Healthspire™ Payor Solutions where he leads product development and management for Caremark’s Population Health and Integrated Stars Solutions. With 15 years of dedicated service at CVS, Jack has played a pivotal role in the successful launch of innovative programs such as Pharmacy Advisor,…

Learn more about Jack Shamshoian