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webinars

Building Member Trust: A Comprehensive Community-Based Approach

Dates:
Apr 17, 2025
Time:
1:00 pm EDT
Presented by Wider Circle
Register Now Registration takes place at a third-party website.

About This Webinar

Trust is the key driver that motivates members to take action, improves health outcomes and quality, reduces costs, and boosts member satisfaction and retention. This session will delve into an innovative model that fosters trust among our most vulnerable members. Learn how community-based groups can enhance communication, tackle inequities, and inspire members to take a more proactive approach to their health, ultimately improving outcomes, quality, and HEDIS scores.

Using multiple real-world case studies and actuarially validated data from specific engagements with multiple health plans, we will demonstrate the significant impact, trust, and ROI that can be achieved through the Connect for Life program.

Attendees Will Learn

  • How peer pressure impacts gap closure and quality as well as member retention
  • How to tackle SDoH at scale with a measurable ROI
  • How community-based groups improve member communication and help mitigate/address inequity as well as move members to be more proactive about their healthcare

Presenters

Darin Buxbaum, MBA

Co-Founder and CEO

Wider Circle

Darin Buxbaum is the co-founder and CEO of Wider Circle. Previously, he was Co-founder and Vice President of Product at Oration, an insurance tech company, enabling self-insured employers major reductions in prescription drug spending. He also founded HourGlass Technologies, where he served as president and CEO for more than 5 years, and also drove the development of a new medical-device…

Learn more about Darin Buxbaum, MBA

Mike Rapach

President & CEO

CareFirst Community Health Plan Maryland

Mike Rapach is the President & CEO of CareFirst Community Health Plan Maryland, a subsidiary of CareFirst BlueCross BlueShield, which provides Medicaid and Medicare Advantage coverage across the state. Responsibilities include the strategic planning and direction of the organization. With 20 years of experience, Mike has held leadership roles with Centene, Highmark, United HealthGroup…

Learn more about Mike Rapach

Yara Elbeshbishi

Senior Business Consultant

CareFirst Community Health Plan Maryland

Yara Elbeshbishi is a Senior Business Consultant at CareFirst Community Health Plan Maryland. She leads strategic initiatives that center around programmatic innovation that provide additional support and address social drivers Medicaid members face daily. Yara has been in the Medicaid sector for close to 10 years.

Learn more about Yara Elbeshbishi

Valerie Crosby

Member Mentor

Wider Circle

Valerie graduated with a double-bachelor's degrees in Psychology & Spanish from Loyola University, building a career in health care and social work, with a passion for the homeless and helping individuals with disabilities through the Maryland Inclusive Housing Corporation.

Learn more about Valerie Crosby