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webinars

Building Member Trust & Loyalty through Community-Based Social Support Groups

Dates:
Mar 5, 2024
Time:
2:00 pm EST
Presented by Wider Circle
Register Now Registration takes place at a third-party website.

About This Webinar

Establishing member trust is key to delivering a health care message and motivating members to act upon that message. A peer-to-peer approach that builds community and social support for members can have a significant downstream impact on outcomes, health equity, engagement, cost of care & retention. In this session, we'll discuss outcomes of a national community-based solution for MA, Dual Eligible Special Needs (DSNP), and Medicaid, and share best practices & results in an actuarially validated methodology.

This webinar will offer a review of a scalable community-based intervention that increases trust & motivation of members with personalized programs that drive outcomes, engagement, retention, duals alignment and helps mitigate social isolation while showing a measurable ROI.

Attendees Will Learn About

  • How peer pressure impacts gap closure as well as member retention
  • Tackling SDoH at scale with a measurable ROI
  • How community-based groups improve member communication and help mitigate/address inequity as well as move members to be more proactive about their health care

Presenters