About This Webinar
As the health care landscape becomes more complex, consumers expect more access to personalized services. Leading with reinvention is fundamental to pioneering change and unlocking untapped potential and innovation.
This session will highlight practical AI applications with agent assist, from automating routine tasks to complex decision-making processes that can revolutionize care and operational efficiency in contact centers. We will also provide real-world examples of AI-driven innovations, such as streamlined administrative processes and enhanced customer service interactions.
Attendees Will Learn About
- How agent assist is making healthcare more accessible, personalized, and efficient
- The evolution from basic machine learning to the sophisticated use of large language models
- How agent assist is reshaping job roles, enhancing productivity, and allowing healthcare professionals to focus on higher-value tasks
- The ethical considerations and best practices for implementing agent assist
